Terms and Conditions

It is my desire to be transparent and open about my therapy so here are all my terms and conditions in full.

All clients must agree and sign the terms.

Your Embrace Space - Terms and Conditions Agreement

Your Health

Cuddle Therapy is not a substitute for proper medical consultation for physical, mental and psychological illnesses and may not be suitable for everyone. It is contra -indicated for people suffering from major psychiatric disorders. If in doubt consult your trained medical professional for guidance.

Melissa Hoare (the cuddle therapist) declines any responsibility for incidents/ injuries/ loss of property resulting from your cuddle session. By taking part in a cuddle session you accept full responsibility for your physical and mental fitness and state that you are able to participate safely in the activity.

You should not attend a cuddle session if you are consulting a doctor or therapist regarding any emotional issues without checking with them first.

Anyone consulting a doctor or therapist for any emotional issues or taking medication for any emotional disorder must tell the cuddle therapist prior to the session.

Your Privacy

No specific information regarding the client will ever be shared with another party outside of what is outlined in this agreement unless you, as the client, give written or email permission to use personal information. This includes anything shared in a meeting, session, email, text, phone or conversation.

Your Booking and Payment

Clients must be 18 years or over to book a session.

Payment for each session is required prior to the start of the session. Payment details will be sent in advance.

There is a 24 hour cancellation policy. Any appointment cancelled within 24 hours of the appointment will be non-refundable. To cancel an appointment an email or message must be sent with a time stamp of 24 hours or more prior to the appointment.

Should the client not turn up at the arranged appointment, they will still be charged.

Should the client arrive late, the session will still end at the pre-agreed time and the client will still be charged the full amount.

Your Therapist

A third party chosen by the cuddle therapist will be notified of the appointment details including date, time, location and a copy of a valid government issued photo identification of the client. Once the session is complete the cuddle therapist will notify and confirm their safety to said third party.

Should the cuddle therapist interpret any actions as inappropriate, unprofessional or a risk to their safety, they reserve the right to terminate the session immediately with no warning or refund given.

Your Cuddle Session

No alcohol or illegal drugs are allowed.

Any pictures or video recordings, and the intended purpose, must be discussed and agreed upon before the session begins, and no pictures or videos may be used for purposes outside of the written agreement.

Be aware of your own personal hygiene and body odours, including strong perfumes, aftershaves, body lotions and similar items. They can be overwhelming and are best avoided. Please shower and brush teeth before your session.

Sexual intimacy or touching is not allowed during the session. Anyone asking for, offering or suggesting this, either verbally or non-verbally, will have their session terminated with no refund. Appropriate touch is defined as touch that would be acceptable with a child. Touch is never appropriate on erogenous zones (genitals, breasts, buttocks).

Kissing on the lips is not permitted.

You can change your cuddle position or stop the cuddle at any time you want and as often as you want.

Wear loose indoor clothing or pyjamas. Think comfort. The loose clothing or pyjamas stay on the entire time.

You must tell your cuddle therapist if you feel emotionally or physically uncomfortable or concerned at any time throughout the session.

Speak with your cuddle therapist if you have any questions, concerns or need assistance with anything during the cuddle session.

Tears and laughter are possible during the session and both are normal and welcome.